Vertex Group Removals & Storage
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Frequently asked questions - Vertex Group Removals & Storage
How do I access my stored items?
Vertex Group Removals & Storage will confirm access arrangements when you sign up. Most self-storage facilities offer 24/7 or extended-hours access. Container hire on your own site gives you unlimited access. Always ask about access hours before booking.
Is my storage insured?
Most storage facilities including Vertex Group Removals & Storage require you to have insurance for stored contents. Some offer in-house insurance add-ons; alternatively, check your home insurance policy as it may cover items in storage.
What can I not store?
Items that cannot be stored in any UK facility include: flammable or explosive materials, chemicals, firearms or ammunition, perishable food, live plants or animals, and illegal items. If in doubt, ask before you store.
How far in advance should I book a removal company?
For house moves, aim to book Vertex Group Removals & Storage at least 4-6 weeks in advance, especially for moves at the end of the month or in summer. For smaller jobs like man-and-van, 1-2 weeks is usually sufficient.
Do removal companies disassemble furniture?
Many removal companies including Vertex Group Removals & Storage offer disassembly and reassembly as part of a full-service move. This is typically charged as an add-on. Confirm with Vertex Group Removals & Storage when requesting a quote.