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Frequently asked questions - HELM
How far in advance should I book a removal company?
For house moves, aim to book HELM at least 4-6 weeks in advance, especially for moves at the end of the month or in summer. For smaller jobs like man-and-van, 1-2 weeks is usually sufficient.
Do removal companies disassemble furniture?
Many removal companies including HELM offer disassembly and reassembly as part of a full-service move. This is typically charged as an add-on. Confirm with HELM when requesting a quote.
Are my belongings insured during the move?
HELM should carry goods in transit insurance, but coverage limits vary. For valuable items, consider additional insurance. Ask for a copy of their policy before the move.