Leaving SumUp
How to Leave SumUp and Switch Card Machine
SumUp's pricing page states no fixed contract term: you buy the reader and pay per transaction, or £19 a month for Payments Plus. So there is usually nothing to cancel except any monthly add-on: export your reports, let the last payouts arrive, close the account and keep the reader. Get your new machine working first so you never miss a sale.
Get a free Flatpay quoteWhat SumUp says
- -SumUp's pricing page states no fixed contract term: you buy the reader and pay per transaction, or £19 a month for Payments Plus. source
Step by step
- Cancel Payments Plus first if you pay for it, so the monthly fee stops.
- Make sure your last payouts have arrived.
- Close your SumUp profile from the SumUp app or support centre.
- The reader is yours: keep it as a spare or sell it.
Want the numbers for your business? We will arrange a free Flatpay quote and a call from a local sales manager.
Get my free quoteSumUp and Flatpay side by side
| SumUp | Flatpay | |
|---|---|---|
| Card fee | 1.69% pay as you go; 0.99% on UK consumer cards with Payments Plus | 1.49% on all cards (terminal), 1.69% with the POS systems, up to £200,000 a year; 0.99% above that |
| Monthly | £0, or £19 a month for Payments Plus | £0 (minimum card turnover £1,100 a month incl. VAT, assessed yearly; £39 if not met) |
| Terminal | Solo Lite £25, Solo £79, Terminal £135 | £0 upfront (PAX A920 Pro with SIM and printer) |
| Payouts | Next day at 7am, weekends included | Daily payouts |
Before you give notice
- Find both agreements. Many businesses have two: the merchant (card processing) agreement and a separate terminal hire or rental agreement. Each can have its own term and its own notice.
- Find the start date and the first term. The first term is the minimum you agreed to. With the larger providers it can be no longer than 18 months for businesses with up to £10 million in card takings (Payment Systems Regulator).
- Check what happens after the first term. With those providers it must then roll month to month with one month's notice. Look for any automatic renewal wording and the date you must act by.
- Read the exit fee clause. Note how any early exit fee is worked out. The regulator requires it to be cost-based and explained before you sign.
- Check the terminal. Is it hired, rented or yours? A hired terminal goes back; ask how, and get a receipt.
Questions
Is there a fee to leave SumUp?
SumUp publishes no fixed term, so there is normally no exit fee; cancel any monthly add-on first.
Can I keep taking cards while I switch?
Yes. Have the new machine installed and tested first, then give notice on the old one. Flatpay installs and sets up its terminal on site.
Leaving another provider
- How to Cancel a Worldpay Card Machine Contract
- How to Cancel a Barclaycard Card Machine Contract
- How to Cancel a Lloyds Cardnet Card Machine Contract
- How to Cancel a Dojo Card Machine Contract
- How to Cancel a Teya Card Machine Contract
- How to Cancel a Tyl by NatWest Card Machine Contract
- How to Leave Square and Switch Card Machine
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More card machine guides
Sources, last checked 21 October 2026
Facts about Flatpay come from Flatpay's own website; to get a quote, use the form on this page.
sumup.com (pricing), psr.org.uk (sd16 limiting the length of initial term), psr.org.uk (psr finalises plans to help businesses s), flatpay.com (pricing)
Want the numbers for your business? We will arrange a free Flatpay quote and a call from a local sales manager.
Get my free quoteGetBrent is an independent UK directory. We work with Flatpay and may receive a fee if you sign up through this page; that does not change the facts shown, which come from each provider's own website or the regulator, checked 21 October 2026. Terms change, so check your own agreement.